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Data Deletion

Data Deletion Policy

Effective Date: 21/08/23


This Data Deletion Policy outlines the procedures and guidelines for requesting the deletion of personal data collected through the use of the website (“the Website”). We are committed to respecting your privacy and providing you with options to manage your personal information.

Requesting Data Deletion

If you wish to have your personal data deleted from our systems, please follow the steps outlined below:

  1. Submit a Request: To initiate the data deletion process, please send an email to [data deletion email address] from the email address associated with your account. In the email subject, please mention “Data Deletion Request.”
  2. Verification: For security reasons, we may require additional information to verify your identity before processing your data deletion request. This may include confirming your account details or providing additional identification information.
  3. Confirmation: Once your identity is verified, we will confirm the data deletion request and proceed with the deletion process.

Data Deletion Process

Upon receiving a valid data deletion request, we will take the following steps:

  1. Account Deactivation: Your account on will be deactivated, preventing further access.
  2. Data Removal: We will proceed to delete the personal information associated with your account, including your name, email address, and any other identifiable data collected during your use of the Website.
  3. Retention of Non-Personal Data: Please note that certain non-personal data, such as anonymized usage statistics, may be retained for analytical purposes in accordance with our data retention policy. This data will not be linked to your personal information.

Timeframe for Data Deletion

We strive to process data deletion requests promptly. However, please allow up to 7 for the complete removal of your personal data from our systems.


It’s important to note that certain data may be retained for legal, regulatory, or legitimate operational purposes, even after a data deletion request is fulfilled. For example, we may retain transaction records for financial auditing purposes.

Contact Us

If you have any questions or concerns about the data deletion process or this policy, please contact us at

Changes to this Data Deletion Policy

We may update this Data Deletion Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the policy will be posted on the Website, and the effective date will be updated accordingly.

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