PRIVACY & SAFETY

Last Updated on September 22, 2023

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our website, as part of the buying and selling process, we collect the personal information you provide, including your name, address, email address, and payment details.

When you browse our website or store, we automatically receive your computer’s internet protocol (IP) address to help us gather information about your browser and operating system.

Email Marketing: With your consent, we may send you emails about our website, new products, and other updates.

SECTION 2 – CONSENT

How Do You Provide Consent?

When you furnish us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or process a return, you consent to us collecting and using that information solely for the specified purpose.

If we require your personal information for a secondary purpose, such as marketing, we will directly request your explicit permission.

How to Withdraw Consent

If you change your mind after giving consent, you can withdraw it at any time by contacting us at admin@SENsibleSENCO.org.uk or by clicking the opt-out button in any emails you receive.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – E-COMMERCE

Our website features a WooCommerce store where you can make purchases. When you make a purchase, we collect your personal information, including payment details, to facilitate the transaction. Your data is processed securely through WooCommerce and payment gateways, and is stored on our secure servers.

Payment Processing: When you choose a direct payment gateway to complete your purchase, your payment information is securely processed by our payment partners. Each payment gateway has its own data processing policies, which you can review during the checkout process. Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted. SENsible SENCO CIC does not have access to your full payment information.

All direct payment gateways adhere to PCI-DSS standards to ensure secure handling of credit card information.

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers we use will collect, use, and disclose your information only as required to perform their services.

However, certain third-party service providers, like payment gateways, may have their own privacy policies regarding the information we share with them for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled.

Please note that some providers may be located in different jurisdictions from you or us. If you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of that provider’s location.

Once you leave our website or are redirected to a third-party site, our Privacy Policy and Terms of Service no longer apply.

Links

Clicking on links on our website may take you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, access, disclosure, alteration, or destruction.

When you provide payment information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no transmission over the internet is 100% secure, we adhere to PCI-DSS requirements and industry standards to maintain data security.

COOKIES

We use cookies on our website for analytics and to enhance your shopping experience. You can choose to opt-out of cookies when you first interact with our homepage. If you want to learn more about the cookies we use, please email us at Admin@SENsibleSENCO.org.uk 

SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you are of the age of majority in your state or province of residence, or that you have obtained consent from your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Please check it regularly, as changes and clarifications will take immediate effect upon posting on the website. If we make significant changes, we will notify you. In the event of a store acquisition or merger, your information may be transferred to the new owners to continue serving you.

UK Law Compliance:

This Privacy Policy is in compliance with the relevant data protection laws in the United Kingdom, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete your personal information, file a complaint, or seek more information, please contact our Privacy Compliance Officer at Admin@SENsibleSENCO.org.uk 

Information Specific to the Webpage

Who We Are

Our website address is: https://www.sensiblesenco.org.uk.

What Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection. An anonymized string generated from your email address may be used with the Gravatar service to display your profile picture, following comment approval.

Media

When you upload images to the website, avoid including embedded location data (EXIF GPS) in the images. Visitors can download and extract location data from these images.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for your convenience. These cookies are valid for one year.

Logging in to the site sets a temporary cookie to verify cookie acceptance by your browser. This cookie contains no personal data and is discarded when you close your browser.

Additional cookies are set when you log in to save login information and screen display choices. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks. Logging out removes the login cookies.

Editing or publishing an article results in an additional cookie with the post ID of the edited article, which expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images) that behave similarly to if you visited the originating website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content, especially if you have an account and are logged in.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely to facilitate automatic approval of follow-up comments.

Registered users’ personal information is stored as long as their account is active, with options to edit or delete it. Administrators can also view and modify this information.

Membership and Your Data

For members of the website, we retain your data as long as you maintain your membership. You can choose to add your name to your profile, which is visible to site administrators, but this is optional. Payment details are stored by the third-party software PMPro, and you can review their privacy policy at https://www.paidmembershipspro.com/privacy-policy/. By signing up for our subscription service, you opt in to receiving our monthly newsletter, which you can cancel at any time by emailing admin@sensiblesenco.org.uk 

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